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Phase 2 · October 2026

Awaab's Law Phase 2: What Changes in October 2026?

Phase 2 expands Awaab's Law beyond damp and mould to cover all 29 HHSRS hazard categories. Here's everything landlords need to know before October 2026.

When Awaab's Law came into force in October 2025, it applied to a specific set of hazards — primarily damp and mould — with strict statutory deadlines for social housing landlords. Phase 2, commencing October 2026, significantly expands the scope of the legislation. Understanding what changes is critical for every registered provider in England.

What is Phase 2?

Phase 2 of Awaab's Law extends the statutory investigation and remediation deadlines introduced in Phase 1 to cover all 29 hazard categories under the Housing Health and Safety Rating System (HHSRS). Where Phase 1 focused primarily on damp, mould, and condensation, Phase 2 brings heating failures, structural hazards, fire risks, electrical safety issues, pest infestations, and a range of other property conditions within scope.

This represents a fundamental expansion of landlords' obligations. Under Phase 2, the same 24-hour emergency response, 10-working-day investigation and action plan, and 12-week completion requirements that already apply to damp and mould will apply to any hazard that falls within the HHSRS framework.

The 29 HHSRS hazard categories now in scope

The Housing Health and Safety Rating System covers a broad range of hazards that affect residents' health and safety. From October 2026, all of the following will be subject to Awaab's Law deadlines:

Physiological requirements: damp and mould growth, excess cold, excess heat, asbestos and manufactured mineral fibres, biocides, carbon monoxide and fuel combustion products, lead, radiation, uncombusted fuel gas, volatile organic compounds.

Psychological requirements: crowding and space, entry by intruders, lighting, noise.

Protection against infection: domestic hygiene, pests and refuse, food safety, personal hygiene, sanitation and drainage, water supply for domestic purposes.

Protection against accidents: falls associated with baths, falls on the level, falls associated with stairs and steps, falls between levels, electrical hazards, fire, flames and hot surfaces, collision and entrapment, explosions, position and operability of amenities.

What the deadlines mean in practice

The same three-tier deadline structure from Phase 1 applies under Phase 2:

24-hour emergency response: Where any HHSRS hazard poses an imminent risk to the life of a resident, landlords must begin emergency remediation within 24 hours of becoming aware. This is the same standard that already applies to serious damp and mould cases under Phase 1.

10 working days — investigation and action plan: For all significant hazards, landlords must complete a full investigation and provide the tenant with a written Remediation Action Plan within 10 working days of the hazard being reported. This written plan must set out what works will be done, by whom, and when.

12 weeks — completion: All remediation works must be completed within 12 weeks of the written summary being provided to the tenant. Extensions require agreement and must be documented.

Why Phase 2 is a significant operational challenge

Phase 1 required landlords to build dedicated workflows for damp and mould. Phase 2 requires those same systems to cover the full breadth of HHSRS hazards — fire safety checks, heating and boiler failures, structural repairs, pest management, electrical faults, and more.

For housing associations and local authorities managing large stock, this means:

Triage systems must be upgraded. Your 24-hour emergency triage process needs to cover all hazard types, not just damp and mould. Every report must be assessed for whether it triggers the emergency or significant hazard clock.

Contractor capacity must be reviewed. The 12-week completion deadline requires contractor availability across a much wider range of trade types. Electrical contractors, structural engineers, heating engineers, and pest control providers all need to be within scope of your delivery timescales.

Documentation must scale. The evidence log, inspection records, and action plan templates that suffice for damp and mould cases need to work equally well for a boiler failure in January or a structural crack in a load-bearing wall.

The Regulator's enforcement expectations

The Regulator of Social Housing has been clear that Phase 2 compliance will be assessed as part of its Consumer Standards regime. Landlords that fail to meet the expanded deadlines risk formal investigation, public censure, and in the most serious cases, enforcement action including special administration.

The Housing Ombudsman will continue to investigate complaints involving Phase 2 hazards and can order compensation, systemic reviews, and public findings of severe maladministration where landlords fail to comply.

How to prepare before October 2026

With less than six months until Phase 2 commences, the following steps are priorities for every registered provider:

1. Review your hazard triage process. Does it cover all 29 HHSRS categories? Does every team member — including repairs operatives and contact centre staff — know how to classify a report as emergency or significant?

2. Audit your contractor network. Do you have contracts in place that guarantee the response times Phase 2 will require across all trade types?

3. Update your templates and documentation. Action plan templates, inspection forms, and evidence logs built for damp and mould cases need to be adapted to cover the full HHSRS scope.

4. Train your staff. All frontline staff who receive, classify, or manage repair reports need to understand the Phase 2 expansion and the consequences of missing statutory deadlines.

5. Test your systems. Run a tabletop exercise across a range of Phase 2 hazard scenarios before October to identify gaps in your processes.

Summary

Phase 2 of Awaab's Law is the single most significant expansion of social landlords' statutory repair obligations in a generation. The October 2026 deadline is fixed. Organisations that have already built robust Phase 1 compliance processes are well-placed — but the expanded scope requires deliberate preparation across triage, contracting, documentation, and training.