Awaab's Law Compensation Calculator
Build a structured compensation estimate using the Housing Ombudsman's “A New Era for Housing Compensation” methodology (in force 1 April 2026). The calculator walks you through each of the five HOS categories so the breakdown matches how the Ombudsman actually decides cases.
What this calculator does
It produces a structured estimate by walking through the five categories the Housing Ombudsman uses in its April 2026 Compensation Guidance. You can fill in only the categories that apply to your case — the calculator works whether you complete one section or all five.
- Category 1 — Quantifiable financial loss: out-of-pocket costs you can evidence (rent overpayments, ruined belongings, decorating, alternative accommodation).
- Category 2 — Unquantifiable financial loss: loss the Ombudsman will recognise on the balance of probabilities, even where receipts are missing.
- Category 3 — Loss of use of the property: a percentage of the rent you paid during the period of failure, weighted by which rooms were affected and how severe the disruption was.
- Category 4 — Specific compensation orders: defined per-incident sums for non-provision of heating, hot water, power, and missed appointments.
- Category 5 — Impact of service failings: distress and inconvenience — treated by the Ombudsman as separate from loss of use.
Where applicable, a vulnerability uplift (child under 2, pregnancy, over 65, respiratory condition, immunosuppression, Equality Act 2010 disability) is applied on top of categories 3 and 5 only — the highest single multiplier counts; uplifts do not stack.
Itemise out-of-pocket losses you can evidence. Examples: rent overpayments, decorating costs after inadequate works, agreed works the landlord did not pay for, damaged belongings (clothing, furniture, electronics ruined by mould), increased heating bills caused by the hazard, and alternative accommodation costs.
Item 1
Item 2
Subtotal: £0
Enter values in any category above to see your estimate. You can model just one category if that is all that applies to your case.
What this calculator does NOT do
- It does not predict court damages. The court route is a different framework — general damages are typically 25–50% of rent paid (up to 100% in extreme cases of uninhabitability) and special damages cover out-of-pocket losses. See The Law for the court route.
- It does not replace legal advice. A solicitor will shape a compensation claim around the specific evidence in your case.
- It does not capture every possible head of compensation. Personal-injury damages have their own pre-action protocol and are not modelled here.
When tenants typically use this
- Preparing a complaint to the landlord— ground the ask in the same framework the landlord's complaints team will use.
- Escalating to the Housing Ombudsmanafter the landlord's own complaints process is exhausted.
- Working with a solicitor on a Pre-Action Protocol Letter of Claim, where the calculator gives a structured starting point that the solicitor can then refine.
Methodology: Housing Ombudsman, “A New Era for Housing Compensation: Clearer Standards, Fairer Outcomes”, published 3 February 2026, in force 1 April 2026. This calculator is informational and is not legal advice.
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