Contact Us
Technical support for digital product purchases only.
⚠️ Important — please read before contacting
This contact address is only for technical issues relating to purchases of our digital products — for example, if you have not received your download email after purchase, or your download link is not working.
We are not able to respond to general enquiries, legal questions, housing advice requests, or complaints about third-party landlords or housing providers.
Did not receive your download?
After purchase, your PDF download link is sent automatically to the email address you provided at checkout. If it has not arrived within 10 minutes, please check your spam folder before contacting us.
Before emailing, check:
- ✓ Your spam or junk folder
- ✓ The email address you entered at checkout is correct
- ✓ You have waited at least 10 minutes since purchase
If you have checked the above and still have not received your download, email us at:
✉️ support@awaabslawguide.co.ukPlease include your order confirmation details and the email address used at checkout. We aim to respond within 24 hours on working days.