For tenants
If you’ve reported damp, mould, leaks, or any hazard affecting your health and your landlord hasn’t fixed it within the statutory timescales, this site gives you the framework, the documents, and the practical steps to act.
Your resources
Everything here is live now. The three tools below are free to use. And when you’re ready to put your landlord on notice in writing, the Tenant Action Pack gives you eleven ready-to-send letters built around the Awaab’s Law deadlines.
COMPENSATION CALCULATOR
Enter your rent, the duration of the disrepair, and details of the rooms affected. The calculator returns an indicative range broadly aligned with the Housing Ombudsman compensation framework.
Use the calculator→GUIDE: WHAT IS AWAAB'S LAW
A plain-English explainer of what Awaab's Law is, what it requires, and how it applies to you as a tenant.
Read the guide→THE LAW
Read the statutory framework — SI 2025/1042, section 10A Landlord and Tenant Act 1985, and the Homes (Fitness for Human Habitation) Act 2018 — explained in accessible terms.
Read the explainer→Tenant Action Pack · £19.99
Eleven template letters that take you from your first report through to formal escalation. Fill in the highlighted blanks, delete the prompts, and send.
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